Printing blank pages or faded text interrupts workflow and irritates users, which is only exacerbated in a busy office setting. Do not panic, as this article will backtrack you through what causes this inconveniencing problem if your HP LaserJet Enterprise M528dn is facing this and step-by-step guides on how to get rid of it.
Read: Resolve Bad Print Quality Issues with HP Instant Ink Cartridges
Common Causes of HP LaserJet M528dn Blank Pages or Faded Text
- Low or Empty Toner Cartridge: The most common cause of faded prints is a low or empty toner cartridge.
- Wrong Toner Installed: If the toner cartridge has not been properly seated or is incompatible, it can cause problems with printing.
- Clogging or dirt of transfer roller: Dust or toner on the transfer can impact the quality of printing.
- Wrong Paper Type Settings: Some print drivers apply settings that impact how toner adheres to the page based on the paper type.
- Scan for Firmware Issues: If your firmware is outdated, it can lead to inconsistent print quality.
- Fuser Unit: If the fuser is damaged or worn out, it can cause faint or incomplete text to appear on pages.
- Using Low-Quality or Wrong Toner: Toner cartridges from non-HP providers or low-quality providers may not share toner correctly.
Fix HP LaserJet M528dn Printing Blank Pages or Faded Text
1- Check the Toner Cartridge:
Open the toner access door of the printer and slowly take out the toner cartridge.
- Check the Toner Level or Look at the Cartridge
- If the toner level is low, install a new genuine HP toner cartridge.
- Gently shake the cartridge to redistribute toner, then reinstall.
2- Make sure the toner cartridge is installed correctly:
- Remove and reseat the toner cartridge to make sure it is seated correctly.
- Inspect for any protective seals/covers that haven’t been removed before installation.
- Make sure that the cartridge is compatible with the HP LaserJet M528dn model.
3- Clean the Printer Components:
- Turn off the printer and unplug it.
- Take out the toner cartridge and use a flashlight to check the inside of the printer for any debris or dust.
- Gently wipe the transfer roller with a clean, lint-free cloth.
- Don’t touch the roller with your hands — oils will make it break.
4- Verify Print Settings:
- Visit Print Settings or Printer Properties on your computer.
- Check to see that the right sort of paper is selected (plain, thick paper, and so forth.).
- Verify the print quality settings and choose a higher quality mode if required.
5- Update Printer Firmware:
- Go to the HP Support website to find the firmware update file for your printer.
- The latest firmware version will be downloaded and installed accordingly.
- Once the updates have been applied, restart the printer.
- If no issues were found at the previous step, then you have to:
6- Inspect and Replace the Fuser Unit:
- Look for visible damage or wear (e.g., scratches or uneven surfaces) on the fuser.
- If there is any damage to the fuser, its replacement may be required.
- Look up the printer’s manual or call HP support for assistance with fuser replacement.
7- Use High-Quality Toner Cartridges
- Genuine HP toner cartridges must be used to maintain uninterrupted quality printing.
- Steer clear of refilled or third-party cartridges that, according to HP, may not meet its specifications.
8-Run a Print Quality Diagnostic Test:
- For a typical printer, from the control panel, go to Settings > Reports > Print Quality Report.
- Check the report for any blemishes, for instance, faded parts or streaks.
- Follow the on-screen instructions to fix printing quality problems.
Preventative Measures:
- Periodically clean internal components and remove dust.
- Toner cartridges should be stored in a dark, cool place with less humidity so that they don’t clump together.
- Use the types of paper and sizes recommended for your printer
- Keep printer firmware up-to-date to prevent compatibility problems.
Conclusion:
And if your HP LaserJet Enterprise M528dn is printing blank pages or faded text, following the above steps should be able to fix it. From toner-level checks to firmware updates and component cleaning, these solutions help to mitigate the most common causes of poor print quality. If it still doesn’t work, contact HP Support or a pro technician for help.
You can ensure consistent performance and extend the life of your device by maintaining your printer and using only high-quality supplies.