HP printers are known for their reliability and user-friendliness, but even the best devices can come across issues now and then. HP Instant Ink error code 50 — A popular error that is mostly related to ink cartridge issue. In this blog, we are going to dive deeper into what this error usually suggests, some common reasons behind it, and offer a step-by-step guide on how you can troubleshoot and fix it.
Read: How to Fix HP Instant Ink Error Code 22
What is HP Instant Ink Error Code 50?
Common HP Instant Ink error code 50 — Unable to recognize installed ink cartridges. If your printer is facing this recognition issue, it can lead to non-functionality of the printer resulting in printing delays and frustrations. There are multiple reasons the error might happen, such as:
- Filthy or Damaged Cartridge Contacts: The electrical contacts on the cartridge might have dirt, dust, or debris on them that can keep the cartridge from communicating properly.
- Incorrect Cartridge Installation: Improper seating or installation of the cartridge might lead to recognition errors.
- Firmware or Software Glitches: Glitches in printer firmware or software (or outdated printer firmware or software) can at times prevent the printer from communicating with the printer cartridge.
- Damaged Cartridges: In some cases, the cartridge itself can be damaged or expired.
These potential causes are crucial to understand when troubleshooting and fixing the error.
Troubleshooting Steps to Resolve Error Code 50:
How to troubleshoot HP Instant Ink error code 50 This is how to troubleshoot HP Instant Ink error code 50:
1. Verify Cartridge Compatibility and Installation:
- Check for Compatibility: Ensure the cartridge installed in the printer is compatible with the individual printer. Check your printer’s user manual or HP’s official website for compatibility information.
- Proper Installation: Turn off the printer and unplug it. Remove the ink cartridges and reinsert them carefully. Make sure they click into place securely and that no packaging materials or protective covers remain on the cartridges.
2. Clean the Cartridge Contacts:
- Turn Off the Printer: To prevent accidents, and narrowly avoid electric shocks, you have to switch your printer off and unplug the power line from the socket before cleaning.
- Check the Contacts: Find the electrical contacts on the cartridge as well as the printer’s cartridge carriage.
- Gently Clean: With a lint-free cloth slightly dampened with distilled water or isopropyl alcohol, carefully wipe the contacts. Do not use too much liquid and do not scrub viciously on the contacts as it can lead to damage.
- Be sure to Dry Completely: Ensure that the contacts are completely dry before putting the cartridges back in and turning the printer on again.
3. Update Printer Firmware and Software:
- Firmware Update: In some cases, a firmware update resolves the communication mistakes between the printer and the cartridge. Go to HP’s official support page, type your printer model, and see if there’s a firmware update available. Complete the instructions to update the firmware
- Software Update: The same goes for your printer software or driver, make sure this is up to date as well. Frequently new versions contain fixes for bugs, compatibility improvements, etc.
4. Reinstall the Ink Cartridge:
- Take out and put in: Even if the cartridges look like they are correctly put in, take them out, and then put them back. This can sometimes reset the cartridge to the printer connection.
- Inspect for Damage: Take a good look at the cartridges for any obvious signs of damage. If you see any signs of physical damage, or the cartridge looks damaged, you may want to purchase a new cartridge to replace it.
5. Reset the Printer:
- Power Cycle: Please ensure that the power to the printer is off, the printer is unplugged from the wall outlet, and let it sit for 60 seconds. Reconnect the printer and turn it on. This simple reboot may sometimes resolve small quirks that are triggering the error.
- Factory Reset: If a simple power cycle can’t fix the issue, refer to your printer’s manual for instructions on giving it a factory reset. Note that factory reset could revert to defaults, which means you might have to set the same settings again afterward.
Contact HP Instant Ink Support:
If despite all of the above-mentioned steps you are still facing HP Instant Ink error code 50 then in all probability it is a complicated hardware issue or the cartridge has some problems that cannot be identified without performing basic troubleshooting. In such cases:
- Document the Issue: Jot down the error code, what steps you have already taken, if any, and any odd behavior from the printer.
- Contact HP Support: If the previous steps don’t resolve the issue, please reach out to HP contact support or visit an HP service center for professional assistance. If needed, their technicians can perform more specialized diagnostics and repair.
Preventative Measures for Future Issues:
- Routine Maintenance: Ensure a clean and dust-free environment around your printer. Clean the cartridge contacts frequently to keep build-up away.
- Use Authentic Cartridges: Using authentic HP cartridges can minimize compatibility problems and assist in keeping your printer working at its best.
- Firmware and Software Updates: Keep your printer up to date by installing firmware and software updates as they are available.
Conclusion:
Error code 50 in HP Instant Ink is usually an annoying barrier when it comes to printing but, if you follow certain steps one by one, you might get rid of the error without their help. Check that your ink cartridges are the right ones, are seated correctly, and are clean and undamaged. Troubleshoot with firmware and software updates, and don’t be afraid to reset your printer if you need to. If the issue continues after troubleshooting it on your own, the next step is to reach out to HP support.
Hopefully, doing this, it will keep your printer performing well and reduce errors in the future so that printing goes smoother.